How to Log In to Bitbuy (Canadian users)

This guide walks you through the Bitbuy sign-in process, two-factor authentication (2FA), troubleshooting common issues, and account recovery tips specifically for users in Canada. Use the official Bitbuy site to log in securely: https://www.bitbuy.ca.

Quick Sign-in Steps

Open your browser and go to https://www.bitbuy.ca/login.
Enter the email address associated with your Bitbuy account.
Type your password carefully (passwords are case-sensitive).
If prompted, complete Two-Factor Authentication (2FA) using your authenticator app or SMS code.
Click Sign In. If credentials are correct, you’ll land on your Bitbuy dashboard.

Tip: Always verify the site URL (bitbuy.ca) and look for the padlock icon in the address bar before entering credentials.

Troubleshooting: "Bitbuy login not working"

If you can’t sign in, try these steps in order:

Check your internet connection and browser — reload the page or try a private/incognito window.
Clear browser cache and cookies, or try a different browser or device.
Use the Forgot password link on the login page to reset your password via email.
If 2FA is failing, ensure your authenticator app time sync is correct (most authenticator apps provide a “sync time” option).
Confirm Bitbuy’s status page or Twitter for any ongoing outages (look for official notices from Bitbuy support).

Two-Factor Authentication (2FA) and Reset

Bitbuy strongly encourages 2FA for account security. Typical options include an authenticator app (recommended) or SMS codes. If you lose access to your 2FA device:

Look for a 2FA reset link on the login or support pages.
Follow account verification steps — you may need ID documents (government-issued ID) to confirm identity.
Contact Bitbuy Support (see official links below) and provide the requested verification to restore access.

Account Recovery & Support

For account recovery or if your account was locked, contact Bitbuy support directly. Official resources:

Security Best Practices (Canada-focused)

Keep your account safe: use a unique, strong password; enable 2FA with an authenticator app; avoid public Wi-Fi for trading; and never share your password or 2FA codes. Consider a reputable hardware wallet for long-term crypto storage.

FAQs

Q: How long does a password reset email take?

A: Typically a few minutes — check spam/junk folders. If not received after 15–20 minutes, request again or contact support.

Q: Is Bitbuy available across Canada?

A: Yes — Bitbuy serves Canadian residents, but always confirm eligibility and KYC requirements on the official site.